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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adrian fallas

June 19, 2026

5  out of  5
rating by adrian fallas
"Kimberly and the team at Jason Spraggs Insurance in Somerville have been great to work with. They have taken excellent care of both my personal and commercial vehicle insurance needs. Kimberly is always responsive, knowledgeable, and helpful. I highly recommend her to anyone looking for outstanding customer service and reliable insurance coverage.
As a business owner, having reliable insurance coverage is extremely important, and Kimberly has consistently gone above and beyond to help me protect both my personal vehicles and my company's vehicles. Her knowledge, attention to detail, and dedication to customer service have given me peace of mind over the years."
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Milena B Jimenez

June 18, 2026

5  out of  5
rating by Milena B Jimenez
"Excelente servicio, muy eficientes, Kimberly siempre encuentra la manera de ayudarte… 20/10"
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Vanessa Prieto

June 18, 2026

5  out of  5
rating by Vanessa Prieto
"kimberly tuvo muy buena atención y mucha paciencia .. excelente servicio de su parte . gracias por la ayuda brindada"
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Erik Lachow

June 10, 2026

5  out of  5
rating by Erik Lachow
"I just switched to State Farm and I was very happy that Lucero recommended me to Anthony. He was extremely professional and friendly. I asked many questions and he was very patient. I already started recommending his services to everyone!"
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Andy Ramírez

June 9, 2026

5  out of  5
rating by Andy Ramírez
"I had a great experience. The process was quick and easy to understand. The options were made clear and I was able to find the best policy for me. I would highly recommend working with Lucero if you want a stress free experience"
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Matthew Sczesny

June 3, 2026

5  out of  5
rating by Matthew Sczesny
"Professional, reliable and fast service!"
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Vladimir Quereigua

May 21, 2026

5  out of  5
rating by Vladimir Quereigua
"Lucero was the agent who attended me. She was excellent guidance and helping to get the product that I needed. Once I provided all the necessary documents to cover my 3 cars."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lucero provided excellent guidance and helped you get the right coverage for your three cars. We appreciate your trust and look forward to assisting you again in the future!"
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Jet Quality

May 13, 2026

5  out of  5
rating by Jet Quality
"Katherine was excellent!!"
We responded:
"Thank you for rating us 5 stars"
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Dina Ohagan

May 8, 2026

5  out of  5
rating by Dina Ohagan
"I want to Thank Anthony for all his efforts and the help he provided me. He helped me bundle my home and car insurance and saved me lots of money. I would recommend calling Anthony. He was great."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anthony was able to help you save money by bundling your home and car insurance. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
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Zachary Beadling

May 8, 2026

5  out of  5
rating by Zachary Beadling
"Katherine Hanna was more than helpful"
We responded:
"Thank you for your feedback! We're glad to hear that Katherine Hanna provided you with excellent support. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!"
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Joseph Savini

May 8, 2026

5  out of  5
rating by Joseph Savini
"Great to deal with"
We responded:
"Thank you! We're happy to hear you had a great experience!"
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Valeria Alfaro

May 6, 2026

5  out of  5
rating by Valeria Alfaro
"Kim is an amazing life and car insurance agent! She’s incredibly helpful, always takes the time to explain everything clearly, and makes the whole process feel easy. I truly appreciate her professionalism and kindness. Highly recommend working with her!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Kim provided you with such helpful and clear support throughout your insurance process. Your kind words about her professionalism and kindness mean a lot to us. We truly appreciate your recommendation and look forward to continuing to serve you!"
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Sam Saleem

May 4, 2026

5  out of  5
rating by Sam Saleem
"I would like to let Mr.Jason Spraggs the agent of State Farm insurance company that the person work for you her name is ( Britney William ) I don’t know her position in your company but she is a phenomenal and wonderful and great customer oriented person and well known her job what she is doing. to be honest with you she is a great asset to your company and she is very knowledgeable and very helpful beyond her job i wish her the best of best in her career she is one of a kind Hume been she deserve the highest position in your company and i hope as a policy holder of State Farm can consider this special request my name is ( Sam Saleem ) i have 3 car insurance including
Home insurance.
this is the real statement from the bottom of my hear"
We responded:
"Thank you so much for taking the time to share your kind and heartfelt words about Brittany. We are truly fortunate to have her as part of our team at State Farm. Your recognition of her dedication, knowledge, and customer-focused approach means a great deal to us and to Brittany personally.

We appreciate your loyalty as a valued policyholder with multiple coverages, and we will be sure to pass along your wonderful feedback to Brittany and Mr. Jason Spraggs. It’s always encouraging to hear when our team members make such a positive impact.

Thank you again for your thoughtful message. We look forward to continuing to serve you and your insurance needs.

Warm regards,"
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rob home

May 4, 2026

1  out of  5
rating by rob home
"State Farm is a joke trying to repair my car with aftermarket parts, will be switching insurence after the repair"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Antonio Medina

May 2, 2026

5  out of  5
rating by Antonio Medina
"State Farm did a great job giving me the best policy. I feel a lot safer having State Farm on my side than the previous insurance company. My agent Anthony Baratto did an amazing job. He is truly a great guy and cared about finding me the right coverage."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Anthony and the State Farm team were able to find the best policy for you and provide the peace of mind you deserve. Anthony truly cares about his clients, and your feedback means a lot to us. We're here to support you whenever you need us!"
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Deysi Hernandez

April 18, 2026

5  out of  5
rating by Deysi Hernandez
"Katherine Hanna excelente agente para atender y muy bien explicado todo muy feliz por la atención de ella"
We responded:
"¡Muchas gracias por compartir tu experiencia con Katherine Hanna! Nos alegra mucho saber que su atención y claridad hicieron que te sintieras satisfecho. Valoramos mucho tus palabras y seguiremos trabajando para ofrecer siempre un servicio excepcional. ¡Esperamos poder ayudarte nuevamente pronto!"
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Perry Plymyer

April 17, 2026

5  out of  5
rating by Perry Plymyer
"Natasha was a great service agent and set me up quickly with insurance for both of my cars"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Natasha provided you with quick and excellent service in setting up insurance for both of your cars. We appreciate your business and look forward to assisting you again in the future!"
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Leonor Ore

April 15, 2026

5  out of  5
rating by Leonor Ore
"La Srta. KATHERIN, fue muy amable, respetuosa y muy clara con sus explicaciones. Me ayudó a obtener mi póliza. Gracias State Farm,, por tener a un personal de clase A."
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que Katherin te brindó un excelente servicio y te ayudó con tu póliza. En State Farm nos esforzamos por ofrecer atención de primera clase a todos nuestros clientes. ¡Gracias por confiar en nosotros!

"
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Britt M

April 9, 2026

5  out of  5
rating by Britt M
"Anthony was awesome! Very patient with me, explained every detail, answered all my questions. Looked into all possible discounts for me. He was personable, almost like speaking with a friend, it was nothing short of a great experience. I truly believe he got me the best rate. Thanks again, Anthony!!!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Anthony provided such a positive and helpful experience. We’re glad he could make the process clear and comfortable for you while finding the best rate possible. Your satisfaction means a lot to us, and we appreciate you taking the time to share your feedback. Thanks again for choosing us!"
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Barry Gladwin

April 7, 2026

5  out of  5
rating by Barry Gladwin
"Very helpful, handled the stress of geting car insurance for me. Was becoming more of head ache than i could handle."
We responded:
"Thank you for sharing your experience! We're glad to hear that we could help ease the stress of getting car insurance and make the process more manageable for you. We understand how overwhelming it can be, and we're always here to support you every step of the way. If you ever need assistance in the future, don’t hesitate to reach out!"
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Deirdre Robinson

April 7, 2026

5  out of  5
rating by Deirdre Robinson
"Everyone at the Jason Spraggs agency are accommodating and responsive. Special shoutout to Anthony Baratto. He was exceptionally knowledgeable, accessible, and helped us navigate the insurance system when my son was rear ended by another driver."
We responded:
"Thank you so much for sharing your experience with the Jason Spraggs agency! We're truly glad to hear that Anthony Baratto was able to guide you through such a challenging situation with expertise and care. Navigating insurance after an accident can be overwhelming, and it means a lot to us that our team made the process smoother for you and your family. Your kind words motivate us to keep providing the personalized support every client deserves. Wishing your son a full and speedy recovery!"
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Tia Johnson

April 6, 2026

5  out of  5
rating by Tia Johnson
"Natasha at State Farm was very helpful in getting everything set up from insuring my vehicles to my life insurance policy. It was a pleasure speaking with her and having her as my new insurance company. Thank you Natasha!!!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Natasha made the process of setting up your vehicle and life insurance so smooth and enjoyable. It’s always our goal to make every interaction feel personal and supportive, and Natasha clearly shines in that regard. We’re excited to have you with us and look forward to being there for you every step of the way. Thanks again for choosing State Farm!"
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Roberto Sarmiento

April 3, 2026

5  out of  5
rating by Roberto Sarmiento
"Excelente servicio y amabilidad de Joshua"
We responded:
"¡Muchísimas gracias por tus amables palabras! Nos alegra saber que Joshua te brindó un servicio excelente y una atención tan cordial. Comentarios como el tuyo nos inspiran a seguir ofreciendo lo mejor a cada cliente. ¡Estamos aquí para ayudarte siempre que nos necesites!"
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Brenda Chaparro

March 31, 2026

5  out of  5
rating by Brenda Chaparro
"Joshua has been trying to reach me for several weeks and finally got to purchase my car insurance and homeowner insurance with this marvelous professional person . Joshua took his time to explain to me the policy and answer all my questions. He really maid it happened for me . I give him a 100% on customer service and understanding. Thank you and keep up the great work.😃😃😃super happy customer."
We responded:
"We’re delighted to hear that Joshua was able to connect with you and guide you through your car and homeowner insurance with such care and attention. Your appreciation for his dedication and clear explanations truly brightens our day. Thank you for recognizing his efforts and for trusting us with your insurance needs. It’s a pleasure to have you as a valued customer—please feel free to reach out anytime!"
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Shinera Adams

March 30, 2026

5  out of  5
rating by Shinera Adams
"Natasha is a great agent and very helpful. She was patient, she was able to get us a quote within our means and she even helped us after hours. I really appreciate her customer service skills. We are pleased with state farm insurance. I recommend Natasha as an agent and for anyone looking for insurance to contact her today!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Natasha provided you with patience and helpful service, and that she was able to assist you beyond regular hours. Your satisfaction is our top priority, and we’re glad to know you’re pleased with your State Farm insurance experience. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"